The Front Door Is the Problem

Primary
Care

For most residents the NHS is not a hospital. It is a phone call at eight in the morning, a queue position, and a decision about whether today's problem is worth the fight. When the front door jams, everything behind it gets more expensive — conditions present later, at a stage that costs more to treat and hurts more to live with.

What This Seat Will Push For

  • Published practice-level access data. Time from request to appointment, share of appointments offered same-week, and share of callers who never got through. Averages across a whole area conceal exactly the practices that need help.
  • Continuity for the people who need it most. Patients with long-term conditions, serious mental illness or complex care histories should have a named clinician. Repeating your history from scratch to a stranger is not a minor inconvenience; it is how things get missed.
  • Registration rights displayed, not discovered. No proof of address, no ID and no immigration status is required to register with a GP. It should be stated at the door of every practice, and enforced when a refusal is reported.
  • NHS dentistry treated as a real service, not a rumour. Residents in this constituency are travelling out of London or paying privately for treatment they are entitled to. The number of practices actually accepting new NHS patients should be published monthly and honestly.
  • Pharmacy and community routes properly resourced. Where a pharmacist can safely resolve something, that is faster for the patient and cheaper for the service — but only if the funding follows the work.

Count the Wait Patients Actually Have

Honest
Data

The technical definition of a waiting list and the human experience of waiting have quietly drifted apart. Closing that gap costs nothing and would change the debate.

Measure From First Contact

Official waits typically start at referral. The patient's wait starts when they first tried to get help — often weeks or months earlier, sometimes after several attempts to reach a GP at all.

The commitment: publish both figures. Referral-to-treatment as now, and first-contact-to-treatment alongside it. A target met on one measure and missed by months on the other is not a target, it is a definition.

Publish the Tail, Not the Median

Medians hide the people in real trouble. The number that matters politically is how many patients have waited over a year and over two years, by specialty and by provider — because those are the patients who give up, deteriorate, or find the money somewhere.

Cancellations Are Part of the Wait

An operation cancelled twice does not appear as a longer wait in most reporting, but it is one — with the fasting, the childcare, the unpaid leave and the fear repeated each time. Cancellations and rebooking intervals should be reported as part of the waiting picture.

Who Waits Longest

Waiting times are not evenly distributed. Patients who miss appointments because of insecure housing, patients in temporary accommodation, care leavers and people with serious mental illness are removed from lists more often and re-referred later.

Publishing waits broken down by these groups is an Article 14 question, and it sits inside the core mandate rather than the funding debate. Equal treatment cannot be verified without the data.

And the Funding Question Is Yours

Everything on this page is about transparency, access and equal treatment — the things an MP can press for regardless of the budget.

How much the NHS should be funded, how it should be structured, and what role the private sector should play are not decided on this page. They go to the constituency platform, and the majority instruction is the vote this seat casts.

Publish the Wait People Actually Have

Join the secure constituency polling platform and decide how this seat votes on NHS funding and reform.

Register Your Vote